Last week I met with a man who had some questions about his
website marketing. Although he has been paying out $500 a month for PPC
(pay-per-click) advertising his business is not gaining from the advertising
that is taking place in the search engines. As we chatted he talked about
moving his online marketing from PPC to SEO for the organic results that will
do more for his business than he is currently gaining from the money that is
being invested in AdWords and other online promotions.
As part of the reputation
management work that is supplementing the SEO strategies that are in place the company is doing something
that I wholeheartedly disagree with. In an effort to gain customers and give
the appearance that the organization is a success (although it is still a
startup) the owner has authorized the creation of 1,500 email addresses and
social media profiles that are in realty a sham. Without realizing the mistake
the company is attempting to generate support through likes and comments that
are made by their employees who are posing as customers. This practice is
considered to be black hat and is not helping the company at all.
The reason that no one is taking notice of the false success
of the number of "likes" is that the search engines know that all of
the emails and profiles are linked to the same IP address. Even if the reviews
are positive and appear to be coming from outside sources there is no fooling
the search engines that identify each URL and email address by the senders IP
address and location. Geotargeting
is engineered to help customers to find businesses in their immediate vicinity,
but it also works to provide the analytical information that the search engines
provide to website owners to determine unique visitor traffic. So by creating
1,500 new users that are all using the same router and IP address the search
engines are not fooled and therefore are not applying the results of the fraud
to the page rank or placement of the site.
Even with the same IP address being linked to 1,500
different emails or social media profiles the search engines see only one
unique IP address and that is the reason that a business ranking and links are
not being recorded and tied into the statistics that build up the legitimacy of
a website and add to the PR (Page Rank) of the URL. Even though the company's
social media page might appear to have 1,500 "likes" from each of the
unique profiles that are attached to the individual email addresses the long
reaching effects of the Internet requires that a business conduct their reputation management legitimately.
As I listened to the frustrations of the executive
concerning the lack of interest in the website and subsequent failure of their
internal social media campaign I recognized that there are a number of things
that can be done to review the website and make recommendations to improving
the status of the site in the search engines.
Through the tools and techniques that I have discussed in
past blogs I can help this organization to build a marketing media strategy that will get it to where it wants to go.
But for anyone reading this article and thinking "I can fake some social
media likes too," I have to say please do not stoop to black hat practices
that will ultimately do nothing for your website and may cause more damage than
good. Remember that online reviews and reputation management cannot
be faked and success comes from patience and putting in the work that will
build long term results. If you need a refresher review my blog about "The Tortoise and the Hare approach to SEO.”
No comments:
Post a Comment